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Get answers to the most commonly asked questions about our virtual events platform...

Company

An infinite amount of interactive features that deliver content in a far more engaging way.

Customisable in real time, Yoonity Connect is a flexible, virtual events platform for live streams, video calls, networking and breakout rooms. As host you can control how the audience interact with the content and each other. Yoonity Explore is a 360° immersive 3D (metaverse) platform where you can create any type of bespoke environment which is accessible to all and easy to use. Easy navigation allows attendees to quickly engage with any type of content.

Yes! Yoonity has two dynamic, industry leading platforms that excel individually and seamlessly integrate together, freeing you to create any type of event.

Beyond the tech our client engagement and personal touches are unparalleled. Having a direct connection with the Yoonity team, we provide broader advice on events, production, engagement apps and what else is new to level up your event. We like to dive deep into the details and work closely with you, it’s a formula designed to help your event succeed. We provide project scoping, management, event support, platform training and design/build websites for landing pages, complex registration, on demand libraries and live streaming.

Yoonity prioritises data security and privacy. They employ industry-standard security measures, including encryption, access controls, and regular security audits to ensure the protection of sensitive information. They comply with data protection regulations, such as GDPR, to safeguard user data.

Absolutely. In accordance with GDPR regulations, you may request to be removed at any time. Your request will be reviewed and may require additional information from you, but will allow you and your data to be removed from our systems. The deletion of this data may result in the deletion of de-identification of certain associated other information.

We recommend Google Chrome but also support the latest versions of Safari, Firefox, Edge.

Yes, we support mulitple languages. If your desired language is not available, talk to our team to see if we can add this for your event.

As much as you need. We can do it all or we can train you to be self sufficient. Either way, we’re always on hand to jump in and support your event any way you need us.

Connect

Yoonity Connect is a flexible, real time customisable virtual events platform for live streams, video calls, networking and breakout rooms. As host you can control how the audience interact with the content and each other.

A matter of minutes. To initially brand the platform for your event and define the areas as a first time user takes around 30 mins to 1 hour. Dressing your platform and integrating apps etc depends on the content but everything has been designed for instant integration. With real time editing, whatever you implement in the backend can be immediately seen in the front end.

Our standard Yoonity Connect servers can hold up to 40,000 concurrent attendees. This can be scaled for larger events.

Each event sits in it’s own secure database instance, hosted on European Google servers. Your data belongs to you, we don’t use the data for marketing or share it. We will delete your data upon request or after an agreed period of time.

Yes, as many as your event requires. All you need to do is embed the URL of your live feed. Host infinite live feeds, pre-recorded video or on demand replays.

Embed any live feed, choose the source for your main stage or breakout rooms. Live stream using an RTMP endpoint, streaming URL or app.

Yes. 99.9% apps quickly integrate. Simply add the URL – no coding, no down time, use instantly!

Attendees can be tracked from the second they join to the second they leave. We can provide a comprehensive set of reports, including attendee jouney details and or statistics for individual rooms.

Yes it’s mobile compatible and works best in landscape orientation.

We support all regions worldwide except China where Google based products do not work. For events with Chinese delegates we have a number of solutions, please contact us for details hello@yoonity.co.uk

Our 30 day pricing model is more cost effective and offers more flexibility than per event or annual subscription models. Please contact us for details hello@yoonity.co.uk

Explore

Yoonity Explore is a 360° immersive 3D platform where you can create any type of bespoke environment that is accesible to all and easy to use. Easy navigation allows attendees to quickly engage with any type of content.

Creating a fully immersive world is quick, easy and cost effective using our Explore 360˚ SaaS platform. Removing the need to code each experience means a fast turnaround, simple to edit and update.

Our standard Yoonity Explore servers can hold up to 100,000 concurrent attendees. This can be scaled for larger events.

No, we have purposely designed our experiences with ease of use in mind, making it suitable for anyone to navigate and interact with.

If you have design capabilities in house, we can advise on the best practices and file types for creating an environment or you can supply us with a brief and we can handle the creative process for you.

Yes, any iFrame compatible, web-based app should work.

No. Explore is designed to support large scale events/experiences with thousands of attendees. In other metaverse platforms, avatars slow down the user experience for hundreds of attendees and multiple spaces need to be created to accomodate. Whilst we can add in background characters to recreate the atmosphere of the room, our 3D environments use point to point navigation to access the content quicker (no gaming experience is required and is therefore accessible to all) and content isn’t blocked by avatars.

Each event sits in it’s own secure database instance, hosted on AWS servers. Your data belongs to you, we don’t use the data for marketing or share it. We will delete your data upon request or after an agreed period of time.

Yoonity Explore is designed to work in standard internet browsers and VR headsets.

Yes, although please ensure you are using upto date browsers to ensure the experience runs smoothly.

Attendees can be tracked from the second they join to the second they leave. We can provide a comprehensive set of reports, including attendee details, their journey through the experience and statistics for interactions with each piece of content.

Worldwide.

Each Yoonity Explore experience is priced on its own merit. Factors such as the size of the environment, the amount of content and how long the experience is open for will affect the cost.

Support

Very. Every event or demo we hear the same, “the Yoonity onboarding UX is very easy”.

Yes, for Yoonity Connect visit https://yoonity.io/tech-check, for Yoonity Explore we can provide an event specifc test link.

Your event organiser will be able to supply your login details or you can contact our support team on events@yoonity.co.uk, who will be able to assist.

You can try the following common tips, if you are still having issues connecting please email events@yoonity.co.uk: A browser refresh can clear minor connection issues. Ensure other video based applications – such as Teams or Zoom – are closed. Connect to the internet using a hard wire connection to give the best stability. If you are connecting via WiFi try moving your device closer to the router. Ensure there are no active updates taking place on your machine.

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